A new survey by YouGov, a multinational specializing in online market research, carried out in 18 international markets, shows which sectors of the economy fear being replaced in whole or in part by Artificial Intelligence. Manufacturing is the sector most feared, with 19.2% of employees believing that AI will be able to perform most of their tasks. Information Technology and Telecommunications occupy the second place among those most scared of this possibility, with 16.5%.
On the opposite side, doctors and employees in the Transport and Distribution sector are the most confident that AI will not be able to replace them at any time. In these sectors, 27.5% and 24.5% of employees, respectively, say that AI will not be able to perform their tasks or those of their colleagues satisfactorily. It should be noted that, globally and across all industries, 37.8% of people don’t know what the future of technology is.
“It is also worth considering that not everyone is afraid of AI. Almost three out of 10 employees in the Media and Publicity sector, as well as a quarter of workers in the Legal sector, say that she could perform some tasks in addition to her job rather than replacing her direct activities,” adds David Eastman, managing director and commercial for YouGov in Latin America.
Similar optimism exists in the Financial Services sector, where nearly 10% of people believe that such programs will replace, in part or in full, other employees in their company, but not their jobs.
It hasn’t even arrived yet!
The YouGov survey also reveals that few companies are already implementing or considering implementing AI in their business. Globally, 31.5% of people say AI is not being used, not being planned, and not being discussed for possible applications. Another 33.4% say they have no idea if the topic is being mentioned or considered by company leaders. This means that potentially 64.8% of people working in organizations do not yet have plans for AI.
Those who are seeing AI implementations in their workplaces at least more often than other sectors are workers in the IT and Telecom sector: 22.3% say that they, their colleagues or other employees in the organization are using these programs on a daily basis. More than 18% of professionals in the Media and Advertising and Manufacturing sectors say the same.
Eastman adds that there is a clear relationship between employees’ skepticism of uses of AI in their industry and whether or not there are conversations about a potential implementation. For example, as mentioned above, workers in the Medical and Transport sectors are the most doubtful that AI can replace their activities or those of their colleagues. Likewise, 42.2% and 35.9% of employees in these sectors, respectively, say that no such programs are being used, planned or discussed, the highest percentages in the study outside the Real Estate sector.
Widespread fear of AI
While some consumers are actively thinking about how to employ AI capabilities within their workspaces, the global consensus remains one of fear, and even rejection of the technology. This is particularly true in activities, functions and jobs that involve repetitive tasks: more than a quarter of the population, according to a survey carried out by Surveys last March, believe that AI will be able to do a better job than humans in technical support, development of softwares, creating website backups, and accounting for the next five years.
And in general, the possibility that robots and AI programs could “steal people’s jobs” is a recurring fear. More than half of the population is very or somewhat concerned that Artificial Intelligence will replace jobs.
“A similar number are concerned about robots stealing people’s jobs or the possibilities of generative programs such as ChatGPT. The only thing that generates more fear than these possibilities is misinformation”, concludes the director of YouGov.
Do you know?
There is a real risk for humanity with the unbridled advance of Artificial Intelligence. It was not by chance that Elon Musk himself signed an open letter, along with 2,000 other people, to curb its development. This, not to mention the fact that GPT Chat has been banned in Italy since March of this year, due to flaws in the protection of personal information of users of the version premium do chatbot.
In addition, several countries, including Brazil, have already started discussions to regulate AI, with respect for the population that actually loses their jobs to the technology. In the case of our country, points such as human rights, privacy and democratic values are among the focuses of the debate.
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