After analyzing the complaints, Senacon (National Consumer Secretariat) found signs of illegality; fines can reach R$ 13 million
The Ministry of Justice and Public Security (MJSP) announced this Monday (18) the suspension of 180 telemarketing companies, mostly linked to financial and telecommunications institutions, which are accused of abusive and illegal practices. Fines can reach R$ 13 million.
The decision was taken based on complaints made in the National Consumer Defense Information System (Sindec) and in the consumer portal.gov.br. 14,547 in the last three years, according to information from the agency.
After analyzing the complaints, Senacon (National Consumer Secretariat), linked to the ministry, found signs of illegality. The data used would not have been provided by consumers or transmitted from an existing legal basis.
According to the statement, the companies will be permanently suspended. If they fail to comply with the decision, they will be subject to daily fines of BRL 1,000.00, an amount that can reach BRL 13 million if they are sentenced at the end of the processes in progress or those still to be filed.