Entity asks for detailed information about the cancellation of the actors’ participation in the event, which takes place in SP
Procon-SP notified Ucconx, through MW Promoes e Eventos, in order to ask for more information about the cancellation of the participation of actors Millie Bobby Brown and George Takei. The festival, with a focus on pop culture, takes place this week, until next Sunday (31), in So Paulo.
According to the consumer protection agency, the company must inform, until August 5th, how many tickets were sold, for what reasons the event with the actors was cancelled, in addition to presenting evidence of when it was aware of the impossibility of participating. of the actors.
The festival will also need to explain how consumers who purchased tickets were informed of the cancellation; what is the policy adopted for refund requests; which service channels were made available to carry out the request and how they are being disclosed.
The UcconX organization confirms that, unfortunately, actress Millie Bobby Brown will not be able to travel to Brazil as planned on July 30th and 31st due to professional commitments, in addition to the risk of exposure to COVID-19. pic.twitter.com/xOPUbwsW5A
— UCCONX OFICIAL (@ucconx) July 28, 2022
Initially, the organization of the event even stated on social media that the actors of Stranger Things and Star Trek could not come to Brazil because of Covid-19. However, not long after, the warning was deleted.
