Discover how WhatsApp Business can help your business sales by making a few simple adjustments
Anyone who works with communication knows that any platform, when used strategically, can bring good results. But have you ever imagined using WhatsApp Business in marketing your business?
As the most downloaded app by Brazilians and with varied features, there are a few ways to use it for sales. It’s small details that can make a difference in the long run.
So, if your company uses WhatsApp Business, be sure to know these 3 ways to use the app for sales!
Automatic message
Few things irritate the consumer as much as the delay in being served – whether in person or through social media.
The problem is that we don’t always manage to have agility in this service, especially if you take care of a small company, with a reduced staff.
In that case, you can benefit from the automatic message setup. This is a feature present in all WhatsApps and allows you to leave a message ready. That way, if someone contacts you and you’re not online, the app automatically sends the text.
However, you need to be aware of how WhatsApp works. This is because cases have already been mapped in which the application deleted a contact on its own.
If this happens to you, know that there are tools capable of recover whatsapp messages. It is a practical solution for this kind of situation.
Contact information
Another way to use the app for sales is to make sure the consumer has all the necessary information about your business.
In this sense, the tip is to carefully fill in the spaces for data on your profile. In a WhatsApp Business account, it is possible to enter from an e-commerce address, to the opening hours.
It is also possible to add a photo gallery, where you can present the products you sell.
And what happens if the user decides to switch smartphones? Lost all data?
In fact, it is possible to transfer all the details of an account (including conversations) from one mobile to another.
For transfer or whatsapp, you can rely on programs like Wondershare Dr.Fone. In Dr.Fone, it is possible to transfer all information from one smartphone to another, connecting them to a computer. All in a simple and intuitive way.
This is a great tool to not miss anything that has been done on WhatsApp, whether it’s your profile information or conversations with customers.
Status do WhatsApp
WhatsApp Status works like a Story for Instagram. And although not everyone accesses this space, there is a large audience that checks what their contacts publish.
Therefore, one of the ways to use the app for sales is to take advantage of WhatsApp Statuses to promote the products or services you sell.
This is a great space to introduce a product, explain its use, set prices and launch promotions. It is even interesting to have a folder of images saved on your cell phone, to make these publications more easily.
And you don’t have to worry about accidental deletions: today, we have good tips for recover lost photos of the cell phone.
Extra tip: new contacts
Knowing ways to use WhatsApp for sales only makes sense if you have a base of contacts that will see this information, especially when it comes to Status.
But how to get new contacts?
In this case, you can centralize all calls in a single WhatsApp Business account, identifying the number on social networks and even on Google My Business.
It’s also worth doing a promotion for those who buy with you, and registration requires the person’s WhatsApp contact.
In order not to lose new contacts, the recommendation is to make, from time to time, a contact database backup from your smartphone. Thus, you guarantee that you will have access to everyone who has interacted with the brand.
Just make sure you don’t inconvenience the recipient of the message. Submitting requests daily or at high frequency, especially when there is no notification in progress, can damage your image with the customer.
If you are polite in contact and follow our tips, you will surely find that WhatsApp is one of the best ways to increase your sales today!
