The program provides collection boxes for the disposal of small and medium-sized electronic products.
O Samsung Recicla, Samsung’s reverse logistics program, increased the volume of electronic waste collected by 115% in 20231, compared to the previous year. The initiative is known for collecting broken or unused electronic products from all brands to send them to a recycling process that is environmentally friendly and easy for people.
In Brazil since 2017, the Samsung Recicla program has made available, in Samsung stores and service centers, collection boxes for small and medium-sized products2 such as batteries, chargers, smartphones, headphones, tablets, notebooks and televisions under 40 inches . To dispose of large products such as refrigerators, washers, stoves, household appliances and TVs over 40 inches, consumers can request collection at their own home.
“This result reinforces our constant commitment to creating ecologically responsible actions, contributing to a better future for people and the planet. We understand the importance of reverse logistics, not only in terms of business and internal actions, but also in encouraging people to adopt these habits. Samsung Recicla gives consumers the opportunity to dispose of their broken or unused equipment properly”, says the senior director of Customer Service at Samsung Brazil, Luiz Xavier.
Find out how to dispose of your device with Samsung Recicla
To dispose of small products, you can go to an authorized Samsung store or service center and place the items to be discarded in the collection bins. This modality includes products such as smartphones, tablets, accessories, batteries and smaller parts. When depositing these objects in the urn, the owner of the device must fill out and sign a form, ensuring that they are aware of and agree with Samsung’s environmentally correct disposal, following the requirements of current legislation. The online form can be filled out through the link.
Consumers interested in discarding medium and large products, such as refrigerators, washing machines, air conditioners and televisions, should contact Samsung through digital channels WhatsApp and Live Chat to schedule the collection, to be carried out at your home, as step by step in the site.
It is important to know that, before discarding any technological device, the owner must transfer its data to another device and completely erase it from the discarded device. In the case of old model cell phones and smartphones, it is also important to remove the operator’s chip and memory card. This practice is important because all data stored on discarded devices will be destroyed in the object recycling process.
Discover Samsung’s Trade-In programs
In addition to the reverse logistics program, Samsung gives consumers the possibility of obtaining a discount on the purchase of a new product by giving their old device as an exchange. With the Vale Mais, Troca Smart and Eco Troca programs, it is possible to obtain discounts at Samsung stores when delivering a smartphone, television or old appliance from any brand. Click here to know more.
1 According to internal data collected by Samsung.
2 Collection is available for electronic products of any brand.
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